Transparency

Your Consent, Explained

At Dear Nobody, we believe in radical transparency. Here's exactly what each consent option means, in plain language.

You decide how your words live in the world. You choose whether your letter is public or private, and each optional consent (research, marketing) is off by default. Nothing happens without your permission.

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Public vs. Private

This is not a consent toggle — it's a visibility choice. When you submit, you choose between two options:

Share Publicly

Your letter may appear in The Mailbox for others to read, in books, or in other Dear Nobody collections. All public submissions are reviewed by moderators before being published.

  • Your letter content (the words you wrote)
  • Your pseudonym (or "Anonymous" if you don't choose one)
  • The date you submitted it

Keep Private

Your letter stays private — just for you. It won't be shared publicly, used for research, or used for marketing. Moderators may still review it for safety, but it will never appear in The Mailbox or anywhere public.

What We NEVER Share (Public or Private)

  • Your email or any contact information
  • Your IP address or location
  • Your Private ID (that stays secret forever)
  • Any information that could identify you personally

Can You Change Your Mind?

✓ Before approval

Yes. Use your Private ID in Access & Control to delete or change your submission before it is published.

✗ After publishing

You can still delete your submission at any time, but you cannot switch a published letter back to private. Once published, it becomes part of the archive.

Legal Hold Exception: In rare circumstances, a legal hold may be placed on your submission (e.g., due to a court order or law enforcement request). During an active hold, your content cannot be deleted even with your Private ID. When the hold is released, normal deletion rights resume. See our Terms of Service and Privacy Policy for details.

This is not about trapping writers. It is about keeping the archive stable. If published work could be removed at any time, it breaks links, confuses readers, damages the record, and weakens trust in the collection. We preserve the published pieces so the archive stays reliable and complete.

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Pseudonym Moderation

We allow full creative freedom — but we protect our community from harm.

Pseudonyms We Remove or Replace

  • Hate speech or slurs: Any language targeting protected groups
  • Real-person impersonation: Pretending to be someone else
  • Offensive or harmful names: Sexually explicit, violent, or degrading language
  • Spam or promotional: Brand names, URLs, contact information
  • Rights violations: Using someone's real name without permission

What Happens if We Moderate Your Pseudonym

Offensive pseudonyms are replaced with "Anonymous." Your letter stays intact. We only change the name.

We won't notify you before making this change — it's part of our content moderation process.

Examples

✓ Allowed

"Alex," "Broken But Healing," "A Tired Student," "Nobody's Child"

✗ Not Allowed

Hate speech, slurs, impersonations, explicit sexual language

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Research & Academic Use

What this means: Researchers, students, or academics may use your letter (anonymously) to study human emotion, writing, mental health, or communication.

How It's Used

  • Academic papers or studies
  • Psychology or sociology research
  • Understanding human expression
  • Mental health awareness research

Full Anonymization Protocol

When we say "fully anonymized," here's exactly what we do:

  1. Remove all pseudonyms and IDs (Public ID, Private ID, any name you used)
  2. Strip unique personal identifiers from the letter text:
    • Real names (yours or others mentioned)
    • Schools, universities, workplaces
    • Cities, towns, specific locations
    • Ages, birthdates, specific dates
    • Any other identifying details
  3. Create a separate "research version" of the text with identifiers redacted
  4. Keep the original only in our secure internal system — never shared externally

Example: "I'm Sarah, 19, at UCLA..." becomes "[REDACTED], [REDACTED], at [REDACTED]..."

Institutional Verification

Before we share any research dataset, we verify the requester's legitimacy:

  • Cross-check accreditation with U.S. Department of Education or CHEA databases
  • Require institutional email address (no Gmail, Yahoo, etc.)
  • Require ethics statement or IRB number for human-subjects research
  • Signed data use agreement with strict prohibitions on re-identification

We do not share data with individuals, private companies, or unverified organizations.

Our Research Data Sharing Policy

We take research ethics seriously. Here's our complete process:

  1. Review Every Request: Dear Nobody staff personally reviews every research data request before any data is shared
  2. IRB Approval Required: For studies involving human subjects, we require proof of IRB (Institutional Review Board) approval or equivalent ethics board approval
  3. Vetting Research Partners:
    • Verify institutional affiliation is legitimate
    • Review the research purpose and methodology
    • Assess whether the research aligns with our values of supporting human expression and wellbeing
  4. Data Use Agreement: All partners must sign a legally binding agreement that prohibits re-identification attempts, data resale, and requires data destruction after the study
  5. Ongoing Compliance: We reserve the right to audit research use and terminate access for violations

Questions about research access? Contact support@dearnobody.org with subject line "Research Inquiry"

Can You Change Your Mind?

✓ Before approval

Yes, revoke anytime in Access & Control. Your submission is automatically removed from future research datasets.

⚠ After approval

We'll stop new uses, but can't unpublish existing research that already included your letter.

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Marketing & Merchandise

What this means: We may use short excerpts (not your entire letter) in social media, newsletters, press, promotional materials, and physical or digital merchandise to share what Dear Nobody is about.

Where Excerpts Appear

  • Social media posts (Instagram, Twitter, etc.)
  • Email newsletters to our community
  • Press materials or interviews
  • Website homepage or promotional pages
  • Printed books and anthologies
  • Apparel (t-shirts, hoodies, etc.)
  • Art prints and posters
  • Other merchandise (mugs, notebooks, digital products, etc.)

Important: By consenting to marketing, you grant us permission to use your excerpts on physical and digital products that may be sold. Your words could appear on clothing, prints, in books, or other merchandise. You will not receive royalties or payment for this use.

Our Commitment to Mental Health

While you won't receive royalties, we believe your words deserve to make a positive impact beyond Dear Nobody:

  • Attribution: If your excerpt appears on merchandise, your marketing pseudonym (or "Anonymous") will be credited alongside your words
  • Giving Back: 15% of Dear Nobody's annual net profit is donated to mental health organizations that support the communities we serve

This is our way of honoring the vulnerability you share with us—by ensuring your words contribute to something meaningful.

What We Share

  • Short excerpts only: Usually 1-3 sentences, not your whole letter
  • Your marketing pseudonym: A separate name you choose just for marketing
  • Context: Sometimes a note like "age 24" or "submitted last week" (only if you provide it)

Your Marketing Pseudonym

When you check the marketing consent, an optional field appears where you can choose a different pseudonym for marketing than the one on your letter. This gives you more control over how you're credited.

Example:

  • Letter pseudonym: "Alex"
  • Marketing pseudonym: "A College Student"

This is completely optional. If you leave it blank, we'll use "Anonymous" by default.

Can You Change Your Mind?

✓ Before approval

Yes, revoke anytime.

⚠ After approval

We'll stop new uses, but can't delete posts that are already published on social media or in newsletters.

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AI Analysis (Automatic)

What this means: When you submit a letter, our AI automatically analyzes it to help moderators and to show you relevant support resources if needed.

This is NOT optional consent

AI analysis happens automatically for all submissions. It's part of how we keep the community safe and help moderators work efficiently. However, the AI:

  • Never makes final decisions — humans review every submission
  • Never learns from your content — it's inference-only
  • Never shares your content — analysis happens on Cloudflare's secure network

What AI Analyzes

  • Crisis Detection: Identifies if you might need support resources (like 988 Lifeline)
  • Theme Suggestion: Suggests categories like "grief," "love," "family" to help organize content
  • Content Recommendation: Suggests to moderators whether to approve, review closely, or flag content
  • Explicit Content: Detects mature content for appropriate age-gating
  • Trigger & Content Warnings: Identifies potentially sensitive topics (self-harm, violence, substance use, etc.) so moderators can apply appropriate content warnings to protect readers

What We Store

We store only the results of AI analysis, not the reasoning process:

  • Crisis score (a number from 0-1)
  • Suggested themes
  • Recommendation (approve/review/reject)
  • Model version and timestamp

When you delete your submission, all AI analysis is also deleted.

Your Rights

  • View your AI analysis: Use your Private ID in Access & Control to see exactly what AI detected
  • Know a human reviewed it: AI recommends, humans decide
  • Delete everything: Deleting your submission removes all AI data too

Technical Details: We use Llama 3.1 8B, an open-source model by Meta, running on Cloudflare Workers AI. The model is "inference-only" — it cannot learn from or remember your content.

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Your Rights & Our Promises

You Always Have

  • The right to say "no" to any or all optional consents (research, marketing)
  • The choice between sharing publicly or keeping your letter private
  • Access to your letter anytime with your Private ID
  • The right to request deletion at any time using your Private ID (note: deletion may be temporarily blocked during an active legal hold)

We Promise

  • No personal information: We never share your email, IP, or identity
  • You control your content: Until it's published, you can change your settings or delete your submission
  • Transparent use: We only use your letter in ways you explicitly agreed to
  • Respectful curation: We review all letters for appropriate context and consent
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Common Questions

Do I have to agree to the optional consents to submit?

No. You must agree to the Terms, Privacy Policy, and Guidelines to submit. You also choose whether your letter is public or private. Research and marketing consents are entirely optional — you can submit without checking either one.

Can I consent to marketing but keep my letter private?

No. Research and marketing consents are only available when you choose "Share Publicly." If you choose "Keep Private," those options are automatically disabled — your private letter will never be shared in any form.

Will I get paid if my excerpt appears on merchandise?

No. By consenting to marketing, you grant us a royalty-free license to use your excerpts on merchandise, in books, on apparel, and other products. You will not receive payment or royalties for this use. If you're not comfortable with this, simply leave the marketing consent unchecked.

What happens if I don't choose a pseudonym?

We'll use "Anonymous" by default. That's perfectly fine!

Can I use my real name?

Yes, but we recommend against it. Dear Nobody is about anonymous expression. Using your real name removes that protection.

What if my letter contains sensitive information?

Even if you choose to share publicly, our moderators review every letter. We may:

  • Redact specific details (like names or locations) to protect privacy — the original is preserved internally, and only the redacted version is published
  • In limited cases, an administrator may reverse a redaction (unredact) if the content is later determined safe to publish. This is restricted to admins and logged in our audit trail
  • Apply trigger warnings to alert readers of sensitive content
  • Keep the letter private instead of publishing it
  • Decline to publish if it could harm you or others

Since we don't collect contact information, we won't reach out before making these decisions. Your safety matters more than publishing.

Can Dear Nobody edit my letter?

We may make minor edits for:

  • Typos or obvious errors (only if you chose to share publicly)
  • Formatting for readability
  • Removing identifying information for your safety

We never change the meaning or emotion of your letter. If major edits are needed, we'll reject it for publishing (but keep it in Dear Nobody).

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Summary

Your consent is powerful. You decide how your words are used.

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Public or Private

Your choice — share publicly or keep it just for you

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Research

Optional — help academics understand human experience

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Marketing & Merchandise

Optional — let excerpts appear on products, prints, books, and more

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AI Analysis

Automatic — helps moderators and shows you support resources

You choose whether your letter is public or private. Research and marketing consents are optional and off by default. You can change your mind anytime before we publish.

No pressure. No judgment. Just honest choice.

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Operational Note

When you submit, your consent choices are recorded securely and can be changed anytime before publication using your Private ID in Access & Control.

We log every consent change (both your updates and our moderation actions) to protect your rights and ours. This creates a clear audit trail of what you agreed to and when.

Automatic removal: When you change your settings or delete your submission in Access & Control, it is automatically removed from all future uses (research, marketing queues). Existing published works cannot be retroactively removed.

Legal holds: In rare cases, a legal hold may temporarily prevent deletion of your content (e.g., due to court orders or law enforcement requests). All holds are tracked, time-limited, and your deletion rights resume when the hold is lifted. See our Terms of Service for details.

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